Friday, 8 July 2016

With Help From Lemon Law Attorneys Los Angeles Consumers Can Beat Unscrupulous Suppliers

By Jeffrey Fisher


Few things are as disappointing as buying something only to find out that it does not work properly or that it does not work at all. Sometimes products pose a danger to consumers. In the past, consumers had very little muscle when it comes to getting satisfactory results after complaints to dealers, suppliers and manufacturers. Now, however, with lemon law attorneys Los Angeles citizens can take on the big boys and win.

Far too many consumers are complacent because they reckon that any dissatisfaction will be dealt with promptly because the product that they are unhappy about is covered by a warranty. There are actually two different types of guarantees. Express guarantees are those that are supplied in writing as part of the sales or marketing material that accompany purchases. They are often shamefully limited, however, and seems to rather protect the manufacturer against liability.

The other type of warranty, implied warranties, is not even supplied in writing. This is the warranty offered by the supplier. They promise to replace or repair faulty products and in certain cases they undertake to refund the consumer in full. They promise that the product complies with minimum standards, that it is safe and that it will perform as stipulated in marketing and technical material.

Consumers in the United States only received legal protection after the promulgation of the 1975 Magnuson Moss Warranty Act. Unfortunately, at the time this act only made provision for consumer protection when purchasing vehicles and some electric and electronic products. Today, most states have strict laws that protect consumers against a wide variety of abuses and that can see to it that offenders are severely punished.

Consumers cannot approach the courts until they have made efforts to settle their disputes with the manufacturer or supplier. Consumer experts advise that all complaints must be done in writing and that consumers must take care to keep meticulous records of all calls and meetings related to their complaints. These records will be very important if the legal route is eventually the only solution to the problem.

If no satisfactory solution can be attained, then consumers have the right to approach a lawyer. The lawyer will assess the case and make sure that the consumer has a valid complaint and that he has tried to resolve the issue. If this is the case, he will commence negotiations with the supplier or manufacturer on behalf of the client.

Sadly, it is only once manufacturers and dealers learn that a consumer has obtained legal representation that they are often much more willing to negotiate a settlement. They know that they will be facing severe penalties if found liable and they simply do not want to attract any negative publicity. They will also be kept responsible for paying the legal costs of the complainant.

Responsible consumers do not allow manufacturers and dealers to get away with false promises sub standard goods and shoddy service. They make sure that their rights are recognized and honoured. When unable to obtain satisfaction, an experienced lawyer can help to make sure that justice is done and that manufacturers will be just a little more careful in future.




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