Saturday 30 July 2016

With Help From California Lemon Law Attorneys Consumers Can Get Satisfaction

By Robert Burns


Nobody wants to save and scrape to buy a coveted product only to end up with a white elephant that does not deliver on promises made by the manufacturer. Unfortunately, this is exactly what happens to numerous consumers every year. The buy products that does not work, that pose a health risk or that do not have the features promised in advertisements. Fortunately, when approaching California lemon law attorneys Los Angeles citizens can make sure that their rights are protected.

Consumers often assume that suppliers and manufacturers will immediately give them satisfaction when they complain because the product that they bought is covered by a warranty. Sadly, this is not the case. There are actually two types of warranty. Express warranties are provided by the manufacturer and normally form part of the sales documentation. These warranties are very basic and often list a host of exclusions.

The other type of warranty is called an implied warranty and is seldom supplied in writing. This warranty promises that the product in question will perform as advertised, that it is safe to use and that it will comply to certain standards of quality. In terms of these warranties, suppliers undertake to replace or repair faulty products.

In 1975, with the promulgation of the Magnuson Moss Warranty Act consumers were given legal protection for the first time. This act is a federal act but it only covers vehicles and some electronic and electrical goods. Many states have passed additional acts that provide a wider scope of protection to consumers and that cover a much wider variety of consumer goods.

Consumers cannot take legal action before they have made serious efforts to settle their complaints with the dealer or the manufacturer concerned. It is important to put complaints in writing and to keep meticulous record of all meetings and calls that relate to the complaint. Complainants should note dates, names and the gist of every communication because these records will be important if the matter leads to legal action.

When complainants reach the end of their tethers they can approach a lawyer, preferably a professional that specialize in this type of case. Reputable lawyers will first assess the case because sometimes it is simply not worth it to pay for legal action when the desired outcome is too small to justify the costs. In many cases this assessment is free of charge and can even be conducted on line or via email.

After accepting a case the lawyer will first notify the manufacturer, dealer and supplier that he is handling the matter on behalf of the consumer. This notification is often enough to prompt the respondents into offering a settlement out of court. They know that, if found liable, they will have to pay the cost of the case and they will have to satisfy the consumer. They will also face severe penalties.

Consumers have rights and no consumer should suffer damages due to faulty products or false advertising. If a product is faulty, it is important to record a complaint as soon as possible. Once too much time has gone by the chances of resolving the complaint are rather slim. Disappointment can also be avoided by only buying from reputable dealers and manufacturers.




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